Your Service Solution
As a company that works with many healthcare providers, we understand the economic challenges you face. At PPX Imaging we have worked together as family for more than 30 years and we view our clients as a part of our family. Our service team has been with us from the beginning and takes pride in taking care of our customers. If you have an Original Equipment Manufacturer (OEM) service issue or need to re-evaluate your current contract provider let us know. Our service team has years of hands-on experience and OEM training, along with resources for new, used and refurbished parts. Often times our costs are much more affordable than our competitors.
X-Ray Equipment Service
Years of experience and training provides our service team the skills to service a wide variety of imaging equipment ranging from the most robust digital systems to the old dinosaur CT. Whether your service need is in the hospital environment, diagnostic center, orthopedic center or family practice we understand the importance of reliability, quality service and communication with the customer. Below is a list of of x-ray manufacturers that we commonly service. If you don’t see your product listed here please contact us.
- CT: GE–Siemens–Philips–Picker
- RF X-ray: GE–Siemens–Philips – Shimadzu
- Digital X-ray: Viztek–Del–Quantum-Pausch–IMIX/Arcoma–GE–Philips–Siemens–Konica–Carestream–Fuji–Agfa and most other major manufactures
- Radiographic: Viztek–Del–Quantum–Pausch–IMIX/Arcoma–GE–Philips–Siemens–Konica-Carestream–Fuji–Agfa and most other major manufactures
- C-Arm & Portable: OEC 9400, 9600, 9800, 9900–Zheim–GE–Siemens–Shimadzu
Service Plan Options
PPX Imaging has a service plan option to fit your needs; from simple hourly rate plans to full-service contracts that will manage x-ray equipment preventative maintenance. Our service team is OEM trained and can provide you an excellent alternative for OEM service and parts without OEM pricing and all the fine print you find in other contracts. Don’t be surprised with unexpected service costs ever again. A PPX service contract allows you to lock in your annual cost for up to five years and provides peace of mind your service needs will be met without having to wait for approval from someone else.
- Customized Service Contracts: Full Coverage, Labor & Parts, Labor Only, Preventative Maintenance Only
- Hourly Billed Service: Labor & Travel
- Flat Rate: Preventative Maintenance Service
Equipment Installations, De-Installations, Relocations
Whether you need your x-ray equipment relocated, disposed of or de-installed for temporary storage we can handle it for you. Proper equipment de-installation plays a major role in how efficiently your equipment can be reinstalled; cut wires and damaged covers can be very expensive and cause extended down time. At PPX we work with you to confirm the room size and electrical requirements will meet the equipment specifications prior to de-installing your equipment for relocation.
PPX provides a minimum one-year warranty on all new equipment purchases and depending on the manufacturer certain components are extended for two-years. Our used equipment typically comes with a one-year warranty, we believe this gives an assurance to our customers that the equipment is reliable and that PPX will stand behind the equipment purchase. Bottom line, we service what we sell.
End of Life “Old” Equipment
We understand that many physician practices have older equipment that continues to meet their x-ray needs. When an original equipment manufacturer will no longer provide parts or service we can help. At PPX Imaging we have the technical experience to provide service for most EOL equipment, as well as find the necessary replacement parts.
Compliance & Reporting
At PPX Imaging our equipment service, relocations and installations are completed within the manufacturer specifications. We are happy to work with your contractors to be sure the room size, electrical and shielding specifications meet those of the equipment. In addition, we make sure the required paperwork for parts replacements, equipment relocations and equipment installations are filed with the applicable entities: county, state and federal.
PPX Imaging, Inc.
An Independent Service Organization
Serving the Southeast since 1988